When should you use NPS Response Handler?

Triggered on an NPS response, or on request: "handle this NPS response", "respond to this detractor".

What can NPS Response Handler change in your CRM?

Nothing automatically — next steps are proposed. Prepares a change and shows it to you. Nothing lands in the CRM until you apply it.

Does NPS Response Handler send your data anywhere?

No. Nothing leaves your portal.

What do you have to give NPS Response Handler?

The score and comment, plus the contact. Optionally account or ticket history.

How do you use NPS Response Handler?

Point an MCP client at the skills.org library and it is available as a tool, so a fix reaches you without a re-copy. If your client does not speak MCP, the skill is a markdown file you can paste wherever you keep your prompts.

NPS Response Handler

Asks first

Closes the loop on NPS the moment a response lands — the right tone for the score, a drafted reply, and a concrete next step.

Try it

Scan

Instructions

Install

FAQ

Prepares a change and shows it to you. Nothing lands in the CRM until you apply it.

Needs

The NPS score and comment

Reads

The response you supply
Account history, when HubSpot is connected

Can change

Nothing automatically — next steps are proposed

Leaves your portal

Nothing. No data is sent to a third party.

Inputs: The score and comment, plus the contact. Optionally account or ticket history.
Built for: Operator Owen

Works in

Claude
ChatGPT
Gemini
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